Job Description
Job Description
YOUR ROLE AS A:
Senior Executive, Commercial Operations
As a Senior Executive, Commercial Operations, you will play a critical role in driving operational excellence across hotel onboarding, flight + hotel operations, system workflows, and compliance processes. You will act as the bridge between Commercial, Product, Tech, Finance, and Customer Happiness teams to ensure seamless execution, strong hotel performance, and continuous process optimisation.
Key Responsibilities
Hotel Onboarding & Performance :-
Hotel onboarding, rate renewals, allotment closeouts, and content readiness
Hotel ranking boost for top hotel or during campaign
Hotel Operations :-
End-to-end Flight + Hotel ops (failed bookings, rebooking logic, backend fixes)
VCC investigations (transaction, payment flow, system log analysis)
Hotel backend & extranet...
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