Senior Executive

Primary Responsibilities

1. Strategic Leadership

• Lead and inspire a team to achieve customer engagement goals and deliver exceptional
• service.
• Develop and implement strategies to enhance customer satisfaction, retention, and
• loyalty.
• Align team objectives with organizational goals and ensure consistent execution of
• engagement strategies.

2. Administrative Support

• Oversee and manage the Doughworkz email account, ensuring prompt and professional
• responses.
• Ensure accurate and timely processing of workshop bookings, inquiries, and
• communication.

3. Customer Engagement and Satisfaction

• Act as the primary liaison between customers and Doughworkz to ensure seamless
• experiences.
• Implement feedback mechanisms to gather customer insights and improve workshop
• delivery.
• Maintain strong customer relationships to encour...