Senior/ Executive, Patient Relations Office

Institute of Mental Health

Regular Full-Time singapore, sg, singapore, sg Health Technologists and Technicians

Posted:

June 07, 2026

Location:

singapore, sg, singapore, sg, Singapore

Job Description

 
  Job Description 
  Responsibilities:  
 You will assist in the transformation of patient care processes and service outcomes. You will manage feedbacks from patients and caregivers, coordinate patient experience surveys, lead service improvement initiatives and collate feedback statistics for monthly management reports. You will also assist and facilitate in multi-disciplinary projects, support committees, work closely with the various stakeholders and partners to enhance our care delivery system.
 
  Requirements:  
 Degree in any discipline
 Knowledge in feedback management process. Relevant experience in healthcare and/or project management will be an advantage.
 Strong interpersonal, coordination and communication (written and verbal) skills
 Team player and customer oriented
 Meticulous, systematic and organised
 Negotiation and change management skills

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Job Overview

Job Type: Regular Full-Time

Location: singapore, sg, Singapore

Posted: June 07, 2026

Deadline: July 17, 2026