SENIOR EXECUTIVE SALES OPERATIONS

Job Purpose

To handle regional operational tasks, trade marketing activities and reporting & analysis

Job Responsibilities

• Monitoring channel partner activities in relation to frameworks and ensuring compliance. Outlet footprint expansion planning including e-Channel, Mobile Commerce, Retailer Stock ordering system, Segmented channels. Constant coordination with the HQ and regional commercial teams for training of sales staff, data visibility, policies, new product launches etc. Managing synergy projects, assist planning and implementation of channel helpline dashboards, regional performance indicators, new communication model, and automation strategies. Implementation of standardised sales operations & policies in line with action plans. CS regional complaints and query resolution and manage regional CSI / SLAs.
• Assist RD/Sales teams in channel-wise annual and monthly target setting of ZONG Products aligned with company targets &...