Senior Executive - Showroom Operations

Overview

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected. Representing the Mercedes-Benz brand, you are the central contact person for all incoming visitors and give a first impression. You will coordinate and assign the visitors/customers to the respective service counters based on their needs. Together with the retail and aftersales team, you contribute to a superior customer experience and improve customer satisfaction.

The Opportunity

• Welcome visitors/customers at the showroom
• Assess the visitors’/customers’ concerns and accurately assign them to the respective service counters
• Active steering of the current workload of potential sales executives by keeping a permanent overview <...