Senior Executive/Assistant Manager HR Technology

Position Overview
The candidate will provide functional advice and support for the SAP SuccessFactors and SAP HCM (Payroll) systems, while working closely with stakeholders to drive continuous operational improvements. The individual will be responsible for managing vendors.
Responsibilities
Provide functional support for SAP SuccessFactors, SAP HCM systems and other third-party systems and handle staff queries on system-related issues
Engage process owners and end users to understand business needs, translating into high-level IT solutions requirements
Conduct and coordinate user acceptance testing to ensure proper implementation of business rules and system logic when required
Follow up with consultants and stakeholders for timely system changes and resolution of issues raised
Handle staff queries on system-related issues and ensure appropriate responsiveness to end user's application issues
Troubleshoot issues, identify causes and propose solutions in line wi...