Senior Field Adjuster, Property Claims – Waterloo, Ontario

Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to change, and pursuing your career aspirations.

Senior Field Adjuster, Property Claims – Waterloo, Ontario

• Investigate complex losses through assessing severe property damage, documenting scenes with photos and diagrams, identifying origin/cause, and preparing detailed estimates.
• Oversee high-value residential, commercial, and farm claims, set reserves, and negotiate settlements.
• Be the key liaison for high-severity claims with brokers, agents, and vendors, communicating empathetically and professionally with policyholders.
• Coordinate with external vendors and legal professionals as needed f...