Senior Field Representative, Field Services Support

Corporate HR Specialist

**Senior Field Representative, Field Services Support**

POSITION PROFILE
Services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products. Additional responsibilities may include Team Lead/Coordinator role. Position requires 1 (one) Industry Certification.

Job Duties and Responsibilities
�· Specializes in the servicing and repair of a core set of highly complex office products.

�· Manages territory, inventory, and customer relationships.

�· As a specialist, provides 2 nd level technical support to other technicians.

�· Achieves expected productivity levels associated with assigned workload and level of experience.

�· Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print as...