Senior Field Representative, Field Services Support

Corporate HR Specialist

**Senior Field Representative, Field Services Support**

POSITION PROFILE

Services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products. Additional responsibilities may include Team Lead/Coordinator role. Position requires 1 (one) Industry Certification.

Job Duties and Responsibilities

· Specializes in the servicing and repair of a core set of highly complex office products.

· Manages territory, inventory, and customer relationships.

· As a specialist, provides 2 nd level technical support to other technicians.

· Achieves expected productivity levels associated with assigned workload and level of experience.

· Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and p...