Senior / Field Service Representative

Job Description:
The job requirements include spending 2 years minimum based in Airbus Singapore headquarters before moving to an Asia Pacific region assignment. Depending on the competences and experience, the eventual candidate could qualify for either a Field Service Representative or Senior Field Service Representative.
Job Objectives
Within the framework of the Customer Services policy, the jobholder represents Airbus on site at the airline facility or in a HUB. He/She provides remotely or on-site technical assistance, having contact with Engineering, Maintenance, Flight Operations, Training and Spares, ensuring communication between the airline and Airbus, in order to satisfy the Airbus Customer Services obligations towards the airline and support future sales. If the job holder is the only representative in the airline or station, then he will manage the station. Activities can be performed in either a permanent station environment, within an EIS team or a multi AIB sta...