Senior Field Technician at Ricoh Canada

Join Ricoh Canada as a Senior Field Technician in Victoria, specializing in servicing multifunction printers and other office equipment. Deliver exceptional service to customers while managing your territory and inventory.
As a seasoned Field Service Technician, you will focus on repairing mid-volume multifunctional devices, ensuring top-notch customer satisfaction in Victoria. Your responsibilities include diagnostics, installation, and maintenance while building strong customer relationships. Accurate inventory management and adherence to productivity standards are crucial to your success in this role.
Key Responsibilities:
• Repair and service mid-volume multifunctional devices
• Conduct diagnostics and installations of equipment
• Manage inventory and customer relationships effectively
• Achieve productivity levels based on workload
• Complete administrative tasks and technical training
Requirements:
• Post-secondary education in technical specialization<...