Senior Floor Associate – Mandarin Speaker

Key Responsibilities:

• Report to the Front of House Manager, lead staff in executing management and operational instructions, and assist in shift duty management.
• Plan, organize, arrange, direct, and implement daily tasks for the shift, including labor and personnel-related matters.
• Supervise team members to follow established restaurant standards and procedures, conduct inspections, and ensure quality management without violations.
• Conduct pre-shift meetings, communicate work requirements from management, and ensure effective implementation for smooth operations.
• Ensure the safety of equipment, guests, and staff within the assigned area; inspect facilities and equipment to guarantee proper functioning.
• Conduct a full inspection of the restaurant before service to check table setup, seating, cutlery, and other preparations according to standards.

Knowledge and Skill Requirements:

• Experience in restaura...