Senior Helpdesk & Desktop Support Specialist (Remote)

NTT Data in Guadalajara, Jalisco is seeking a Helpdesk Senior Associate for desktop support roles. The position offers the option for remote work and requires advanced English proficiency along with experience in customer service and helpdesk support.

Key responsibilities include Level 1 support for hardware and MS Office, documenting customer incidents, and quality management activities. Benefits include competitive salary, grocery tickets, medical insurance, and opportunities for professional growth.