Senior Hostess / Hostess - InterContinental Singapore

YOUR DAY-TO-DAY

+ Meet and greet all guests, and potential guests, at the front of the Restaurant

+ Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards

+ Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy

+ Take telephone bookings and document in the Reservation book according to restaurant standards

+ Ensure guest Database are updated effectively and reach out the guest for any new promotions

+ Maintain detailed knowledge of menu, including daily specials Enforces staff motivation and team building

+ Ensure tables are cleared quietly and efficiently

+ Follow up and respond timely to the guest reservation and respond to every inquiry and feedback from the guest within 24 hours

What we need from you

+ High School or Vocational Certificate in Hotel Management, Food & Beverage, or re...