Senior Incident Manager

Encora

Full-time Perú, Perú Other-General

Posted:

March 03, 2026

Location:

Perú, Perú, Peru

Job Description

Important Information  
Location: Peru 
Work Mode: Hybrid 
Job Summary  
As a Senior Incident Manager  , you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.   
Responsibilities and Duties  
Lead major incident coordination across cloud (Azure) and on-premise environments, ensuring rapid triage, clear escalation paths, and timely service restoration 
Own service performance and reliability metrics (MTTR, SLA compliance, incident recurrence, stability trends), driving visibility and accountability across teams 
Facilitate struc...
                

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Job Overview

Job Type: Full-time

Location: Perú, Peru

Posted: March 03, 2026

Deadline: April 12, 2026