Senior Infrastructure & ITSM Platform Engineer Role

Join NTT DATA as a Senior Infrastructure and ITSM Platform Engineer in Ottawa with a hybrid working model. Focus on supporting an enterprise ITSM platform while driving modernization efforts through your technical expertise.

This position requires a proactive approach to maintain the stability, performance, and availability of the IFS Assyst platform. Collaborate with application teams and conduct crucial migration tasks to a modernized ITSM toolset, ensuring alignment with enterprise requirements and technology trends.

Key Responsibilities: • Maintain Linux server infrastructure for IFS Assyst • Plan and execute infrastructure upgrades efficiently • Monitor and optimize server capacity and performance • Support database operations and recovery procedures • Implement ITSM toolset migration activities

Requirements: • 5+ years in Linux system administration • Proficient in managing enterprise platforms in complex environments • 2+ years working with ITSM platfo...