Senior Insights Analyst

Melbourne preferred | Open to Sydney or remote
$150,000 – $165,000 package + bonus

About the company
Our client is a large, purpose-led organisation operating within the health and services sector, delivering customer-centred programs that improve access, experience and outcomes across Australia. They are investing in a number of strategic initiatives aimed at enhancing how customers engage with services and are seeking a Senior Insights Analyst to help shape these programs through commercial insight and structured analysis.

Key responsibilities
• Analyse customer behaviour, performance drivers and commercial opportunities
• Convert analysis into business requirements, use cases and actionable insights
• Deliver modelling, scenario analysis and value measurement to support initiatives
• Produce clear, narrative-driven outputs for stakeholder engagement
• Contribute to continuous improvement and up...