Senior IT Business Analyst (Insurance Operations & Customer Administration System)
Company 28 - Manulife (International) LimitedJob Description
Senior IT Business Analyst (Insurance Operations & Customer Administration System)
We are seeking a Senior Insurance Business Analyst to support our ongoing transformation initiatives by driving upstream quality, strengthening Journey Based Testing (JBT), and owning Customer Administration System (CAS) functional analysis.
This role sits within the transformation organization and plays a critical role in improving requirements quality, functional test effectiveness, and overall QA maturity. The successful candidate will act as the primary CAS Business Analyst, with strong insurance domain and technical understanding.
Position Responsibilities:
Lead end‑to‑end business analysis across insurance transformation initiatives
Produce clear, testable, and high‑quality requirements (BRDs, functional specs, user stories, acceptance criteria)
Act as primary BA for the Customer...
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