Senior IT Engineer (Microsoft 365 / Azure AD / Shift role)

Covering the IT support queue, working from a service desk to assist our internal user base with any IT issues. Onsite & remote users

· Supporting/Maintaining the various collaboration tools in meeting rooms, Logitech Tap, Polystudios

· Responsible for the monitoring/maintenance/security of all endpoints

· Manage and maintain the overall M365 tenant configuration and health.

· Implement governance, compliance, and lifecycle management policies.

· Oversee user provisioning, deprovisioning, and license allocation.

· Support hybrid identity and authentication (Azure AD, SSO, MFA).

· Administer mail flow, mailbox management, and email security.

· Configure transport rules, retention policies, and hybrid Exchange setups.

· Manage site collections, permissions, and sharing settings.

· Support OneDrive sync issues and implement DLP policies.

· Configure Teams policies, lifecycle management, and integrations.