Senior IT Manager - ETRM & Business Applications

Autonomy to make key decisions to shape a Center of Excellence (COE) Direct engagement with senior business stakeholders About the company Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT manager to join their team. About the job Your responsibility includes: 1. ETRM Application Ownership & Operations System Availability:
Own the overall availability, performance, and reliability of the global ETRM ecosystem and downstream business applications. Service Management:
Ensure application incidents, service requests, and maintenance are managed in line with strict SLAs and ITSM processes, serving as the ultimate escalation point for major business-impacting issues. Lifecycle Management:
Oversee system upgrades, application patching, custom extensions, core integrations, and end-of-life planning to ensure systems remain fit for 2.COE Governance & Strategic...