Senior IT Operations Role at Alteo

Enhance your career as a Senior IT Operations Specialist at Alteo in Montreal. Ensure operational excellence in the payment industry through methodical and technical solutions.

In this key position, you'll define best practices for service enhancement and analyze electronic payment needs. Your contributions will impact the availability and reliability of services while delivering support to users and facilitating incident management.

Key Responsibilities:
• Develop and define performance-related procedures
• Analyze platform requirements for payment operations
• Ensure robust customer support and incident processing
• Respond to user needs and technical issues
• Draft and implement qualification testing procedures

Requirements:
• DEC/BAC in IT or equivalent
• 5-8 years in a related field
• Familiarity with electronic payment systems
• Proficient in Unix and database management
• Skilled i...