Senior IT Quality Analyst at Citi

Join Citi as a Senior IT Quality Analyst and make a difference in Mississauga with a hybrid work option. Enhance your career by implementing effective software quality assurance practices and driving user acceptance testing initiatives.
This role requires a seasoned professional who will contribute extensively to process monitoring and documentation standards. You will work across teams to ensure quality adherence while coaching junior analysts. Strong communication and diplomacy skills are essential for navigating complex project requirements and recommendations.
Key Responsibilities:
• Facilitate User Acceptance Testing and product launches
• Conduct thorough product evaluations and audits
• Document and ensure compliance with project standards
• Identify risks and provide recommended solutions
• Maintain and report on quality assurance metrics
Requirements:
• 5-8 years of experience in IT Quality
• Solid skills in writing test scripts and automation
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