Senior IT Service Management Advisor

We are currently requesting resumes for the following position : Senior IT Service Management Advisor

Resume Due Date : Tuesday, June 17, 2025 (5:00PM EST)

Job ID: 25-103

Number of Vacancies : 2

Level : MP4

Duration : 12 Months

Hours of work: 35 Hours per week

Location : 889 Brock Road, Pickering

Work Mode: Hybrid – 2 days Remote

Job Overview

The Senior IT Service Management Advisor is a highly skilled Major Incident Commander responsible for leading and enhancing IT Service Management practices across the organization. This role ensures compliance with ITIL-based processes for incident, request, problem, change, knowledge, and release management, while promoting adoption, enabling tool capabilities, and driving service excellence. As the cen...