Senior IT Specialist: Lead Technology Solutions

The Functionary is seeking a Tier 2 Technical Support Specialist in Mexico City. You will provide advanced troubleshooting for Windows Servers and Office 365 accounts, diagnose networking issues, and support various operating systems. Candidates should have an associate’s degree in IT and 3+ years of experience in a Business IT Support environment. Strong communication and analytical skills are essential, as is a proactive approach to customer support. Full-time availability is required.
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