Senior IT Support Engineer – Education Support Professionals

Are you an education experienced Senior IT Support Engineer looking for your next challenge? We have an exciting opportunity to join a forward-thinking independent school where the IT team truly makes an impact.

As the Senior IT Support Technician, you’ll be the go-to expert for escalated technical issues, supporting core systems and driving infrastructure improvements. You’ll work closely with the IT Lead and mentor junior technicians, helping to shape a secure, efficient, and user-friendly IT environment.

This role is ideal for candidates currently working as IT Systems Support Analyst or IT Infrastructure & Support Specialist to at least a 2nd line level, and are ready to take the next step in their career.

Key Responsibilities

• Lead the resolution of IT issues across servers, networks, and user devices (2nd to 3rd line)
• Support and maintain Windows Server, Active Directory, Microsoft 365, Exchange, and virtual environments