Senior IT Support Manager - AML & Oracle

Shape the future of IT support at TD in Toronto as a Senior Manager focusing on AML and Oracle Transaction Monitoring. Lead teams to achieve operational and compliance excellence.

TD is on the lookout for a Senior Manager specializing in IT Support with a strong focus on AML solutions and Oracle systems. In this role, you'll manage critical incident and change management processes while ensuring continuous improvement in service delivery. Your expertise will help facilitate robust IT solutions for diverse clients and improve overall system efficiency.

Key Responsibilities:
• Assess incident investigations for root causes and enhancements
• Oversee technical operations and client support services
• Build strong partnerships with delivery and vendor teams
• Ensure strict compliance with change management protocols
• Integrate systems for optimal IT service delivery

Requirements:
• Extensive knowledge of Oracle dat...