Senior IT Support Specialist

The Senior Internal IT Specialist ensures the reliability and security of our global technology environment. While primarily focused on providing advanced end-user support, this role also encompasses identity management, fleet administration, and the execution of key IT projects.

You will:

• Resolve complex hardware, OS, software, and SaaS issues for employees, ensuring a high-quality user experience
• Administer IDM systems for user onboarding, authentication, and access rights
• Participate in the employee life cycle and maintain up‑to‑date documentation
• Configure, maintain, and secure company Mac fleet, including updates, hardening, and endpoint protection
• Cooperate with Cyber Security and Information Security Teams on endpoint security, identity management, and periodic access reviews
• Administer network access controls and infrastructure security
• Configure and oversee office secu...