Senior ITSM & BCMS Transformation Leader

A leading IT consulting firm in Karachi is seeking a Principal Consultant – ITSM/BCMS to lead IT Service Management consulting engagements. This role involves managing a team of consultants, delivering ITSM projects, and ensuring alignment with ISO 20000 and ITIL standards. The ideal candidate should have 8-10 years of experience in ITSM consulting, possess strong leadership skills, and have extensive knowledge in ITSM frameworks and tools including ISO 20000 and DevSecOps expertise.
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