Senior IVR Developer (Cisco CVP / DTMF IVR)

Job Title: Senior IVR Developer (Cisco CVP / DTMF IVR) Experience Required: 4+ Years Role Overview: We are seeking a Senior IVR Developer responsible for designing, developing, enhancing, and supporting DTMF and Voice Bot solutions within a large-scale enterprise contact center environment. The role focuses on delivering high-quality IVR applications, ensuring seamless integration with contact center platforms, and maintaining high availability in a 24x7x365 production environment. The position involves end-to-end development, integration, production support, and continuous improvement of enterprise IVR systems and conversational platforms. Key Responsibilities: IVR Development & Support Design, develop, and support DTMF and conversational IVR (Voice Bot) applications. Perform unit, component, and integration testing aligned with business and architectural requirements. Provide production support for mission-critical IVR applications in a 24x7x365 environment. Maintain high-quality...