Senior Knowledge Management Intake Manager

Elevate your leadership career as a Senior Manager, Knowledge Management Intake. Join a dynamic team overseeing strategic efforts to enhance Knowledge Central and drive performance.
As a Senior Manager, you will guide a team of Intake Consultants and Delivery Analysts, ensuring enterprise-wide needs are met effectively. With over five years of leadership experience, you will optimize workload allocation, manage team KPIs, and champion process improvements. Collaboration with senior leaders is key to resolving escalations while supporting operational reporting.
Key Responsibilities:
• Oversee a team of Intake Consultants and Analysts
• Provide strategic direction and coaching for Knowledge Central
• Manage KPIs and optimize workload allocation
• Champion process improvements and technology upgrades
• Prepare monthly project reporting and manage retention metrics
Requirements:
• 5+ years of team management experience
• Strong financial services project deliv...