Senior L2 Desktop Support Engineer - Windows & Mac

Auxis LLC is seeking a Senior Desktop Support Specialist in Barranquilla, Colombia. The specialist will serve as the primary Level 2 support for assigned clients, managing desktop support operations with significant autonomy. Responsibilities include troubleshooting hardware/software issues and maintaining high service quality. Ideal candidates should have 3-5 years of technical support experience, a strong knowledge of networking and ITIL, and proficiency with Windows and Mac environments. Flexibility in working hours and excellent communication skills are essential.
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