Senior Live Service Delivery Manager

Konecranes is looking for a Service Delivery Manager to join their team in Doncaster. This hands-on leadership role focuses on the stability and improvement of service delivery, managing support teams, and ensuring customer satisfaction. The ideal candidate will have proven experience in a similar role, a strong understanding of service management frameworks like ITIL, and excellent communication skills. You'll oversee service performance and lead escalations, with the opportunity for international travel for customer meetings.
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