Job Description
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co‑founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO Ping Wu, the co‑founder of Google Contact Center AI and Vertex AI platform, and co‑founder Tim Shi, an early member of OpenAI.
About The Role
At Cresta, we are dedicated to building state‑of‑the‑art machine learning systems that power real‑time, intelligent customer interactions. Our team develops models and platforms that process large‑scale, multimodal data—especially speech and text—to extract ...
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