Senior Major Incident Officer

Requisition ID: 231665



Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

Scotiabank’s Global Technology Services (GTS) - Major Incident Office (MIO) is responsible for handling any significant business and brand impacting incidents globally. We collaborate with business & technology stakeholders along key subject matter experts to mitigate/avoid critical outages. The team is accountable for implementation of industry best practices at enterprise level to bring consistent execution of process. This role is located in Singapore and directly reports to the Director, GTS - Global Incident Management Office based in Canada but will have a matrix reporting to the CIO in APAC Singapore office.

Purpose

You’ll be responsible for driving the recovery of major incidents, managing business and IT stakeholder’s communication, will work with Subject Matter Expe...