Senior Manager at Tangerine Banking

Elevate your career with Tangerine as a Senior Manager in Everyday Banking at our Moncton contact centre. Lead a high-performing team while driving customer satisfaction and compliance.
In this senior leadership role at Tangerine, you will oversee banking operations, ensuring business strategies and regulatory compliance. Your focus will be on fostering a customer-centric culture and leading teams to achieve service and sales goals. You'll develop key corporate relationships to enhance operational effectiveness and manage multiple projects aimed at continuous improvement.
Key Responsibilities:
• Lead a customer focused culture to deepen Client relationships
• Set performance standards for service delivery
• Ensure compliance with internal policies and regulations
• Motivate teams in a positive work environment
• Manage department budgets and report on variances
Requirements:
• University or College Degree or equivalent experience
• 5+ years of contact cent...