Senior Manager Claims & Cost Containment

Join AXA Partners as the Director of TPA and Cost Containment – Lead Innovation and Excellence in Travel & Medical Claims!

What you’ll be doing:

• Oversee the strategic direction and operational excellence of AXA Partners' Travel and Medical TPA activities, including offshoring claims functions.
• Lead a team of 4 department managers and indirectly manage over 50 staff, fostering a high‑performance, customer‑centric culture.
• Develop and execute business plans and budgets aligned with global AXA transformation objectives, ensuring operational stability and growth.
• Drive change management initiatives to boost productivity, improve service quality, and implement process improvements utilizing Lean methodologies.
• Build and maintain strong relationships with key clients, intermediaries, and partners, supporting new service development and business opportunities.
• Manage outsourced claims operations, ensuring contra...