Senior Manager, Claims Services

Job Description

We are looking for an experienced and strategic Senior Life Claims Manager to lead complex claims assessments and drive operational excellence within our Life Claims team. The successful candidate will have deep expertise in handling major and minor life claims, with a strong focus on high-net-worth medical cases. This leadership role involves mentoring team members and contributing to claims governance and process improvement.

Responsibilities

- Lead the assessment of complex life, critical illness, and high-net-worth medical claims

- Ensure compliance with internal policies and regulatory requirements

- Oversee claims governance, audit readiness, and risk management

- Mentor and coach claims team members to enhance technical capabilities

- Collaborate with senior management on claims strategy and portfolio insights

- Represent the claims function in cross-functional initiatives and client engagements

Preferred...