Senior Manager Collections Calls

Senior Manager Collections Calls
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**Fecha:** 12 jun 2026

**Ubicación:** Bogota, DC, CO

**Empresa:** Scotiabank

**ID de la solicitud:** 264624

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**Purpose**

The Sr. Manager Collections calls (Front End Collections) is responsible for the retail and small business collections operation in early delinquency stages for all countries supported by the Hub.
The incumbent is responsible for the development, execution and measurement of the effectiveness of collections strategies to maximize results and minimize account roll forward to higher delinquency buckets, leveraging all available contact channels.

**Accountabilities**

1. Ensure team’s objectives are met by:

• Ensuring the implementation and adherence to the CIMA Collections Framework and Operatin...