Senior Manager, Customer Experience Enablement & Execution (18 month contract)

Location

243 Consumers Road, Toronto, Ontario, M2J 4W8

Overview

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk‑in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building a talented team that champions collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

The Senior Manager, Customer Experience is responsible for supporting the development, execution, and scaling of initiatives aimed at enhancing customer experience across Shoppers Drug Mart store locations. This role leads cross‑functional strategy and alignment across...