Senior Manager, Customer Success & Care

De Lacy Executive Recruitment North America
Full-time markham, york region Management & Operations
Posted:
June 08, 2026
Location:
markham, york region, Canada

Job Description

A leading childcare catering company is seeking a Senior Manager of Customer Success to enhance customer experience and lead the Customer Care team. This role requires 5-8 years in Customer Success, focusing on retention initiatives and KPI improvement. You will develop high-performing teams and drive customer-centric initiatives, ensuring exceptional experiences. Ideal candidates will have strong leadership skills and strategic mindsets, passionate about fostering customer-centric cultures and business growth.
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Job Overview

Job Type: Full-time
Location: markham, Canada
Posted: June 08, 2026
Deadline: July 18, 2026