Senior Manager, Customer Success & Retention

Dialpad
Full-time , , Philippines, , , Philippines Management & Operations
Posted:
March 04, 2026
Location:
, , Philippines, , , Philippines, Philippines

Job Description

A leading customer communications platform in the Philippines is seeking a Manager of Customer Success. This role involves driving initiatives to reduce churn and leading a team of Customer Success Specialists. The ideal candidate will have a technology-related degree and 5+ years of relevant experience, including at least 3 years in a leadership role. The company values a customer-focused approach and provides competitive benefits and a vibrant workplace culture.
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Job Overview

Job Type: Full-time
Location: , , Philippines, Philippines
Posted: March 04, 2026
Deadline: April 13, 2026