Senior Manager, Data Analytics-CES Data Enablement (Return Business)

**Position Summary...**
Our Customer Engagement Services (CES) team, formerly the Walmart Care team, is leading big changes to improve both customer experience and business outcomes. We're using advanced technology, AI, and data to turn customer service into a key driver of impact—not just a support function. We’re helping leaders gain powerful customer insights, improve satisfaction, reduce issues, and cut costs—all aligned with Walmart’s Every Day Low Cost (EDLC) approach. As the Data and Analytics team in CES, our mission is to turn customer interactions into actionable insights that shape strategy and deliver measurable results across the business.

We are seeking a highly skilled and hands-on Sr. Manager of Data Enablement to lead the development of a robust data foundation for the Returns business within Customer Engagement Services (CES). This role will focus on designing scalable data models, enabling trusted data structures, and accelerating actionable insights that...