Senior Manager, Digital Platforms

**Senior Manager, Digital Platforms**

**Position Responsibilities:**

+ Lead platform innovation and improvement initiatives in collaboration with Business Product Owner and Technical Lead.
+ Analyze platform performance data and user feedback to identify opportunities for enhancement.
+ Partner with product owners and cross-functional teams to define and prioritize platform roadmaps.
+ Ensure platform strategies align with Manulife’s digital transformation goals, technology compliances and regulatory requirements.
+ Champion agile delivery practices and serve as a facilitator for scrum teams when needed.
+ Monitor platform KPIs and drive continuous improvement through data-driven decision-making.
+ Advocate for user-centric design and accessibility across all digital touchpoints.
+ Stay abreast of emerging technologies (e.g., AI, blockchain, open APIs) and assess their applicability to platform evolution.
+ Monitor digital platforms and mobile ...