Senior Manager Digital & Technology Transformation Rooms Operations, APEC (Contract)

TheSenior Manager Digital & Technology Transformation Rooms Operations, APEC plays a critical role in Marriott’s Digital and Technology Transformation, reporting to the VP Operations, APEC, with a dotted line to the Senior Director, Commerce Support, Business Transformation Office, APEC + GC.

This role will provide a bridge between current and future processes in Rooms Operations, guiding hotels on the deployment of the new systems and business processes, supporting the guest and associate journey to ensure a smooth transition and cutover. The role will conduct workshops and trainings to transitioning hotels, ensuring that property teams are fully prepared to successfully operate the new systems from Day 1.

To accomplish this, the Senior Manager Digital & Technology Transformation Rooms Operations, APEC will develop subject matter expertise covering the end-to-end systems and processes for the Associates to deliver great guest experiences, including Opera Clou...