Senior Manager, Franchise Operations

**Additional Information**
**Job Number** 26067123
**Job Category** Owner & Franchise Services
**Location** 9/F Tower B One ITC, Shanghai, Shanghai, China, 200030
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management

**JOB SUMMARY**

The Senior Manager, Franchise Operations is a key member of Franchise Operations team, which serves as the connective tissue within the Franchise team and internal/external stakeholders to ensure compliance and performance on hotel operation success. A key responsibility is to ensure and support “pull through” of relevant programs, processes, and initiatives at the property level. Specific areas of focus include operations troubleshooting, working effectively with hotel management teams, compliance tracking of Quality Assurance Program. The position will report into Regional ...