Senior Manager, Healthcare

KEY RESPONSIBILITIES:

• The role leads the development and execution of the Healthcare MSME sector strategy, ensuring alignment with overall retail and MSME business objectives.
• It identifies market opportunities through continuous monitoring of sector trends and drives initiatives that enhance growth and competitiveness.
• The role oversees the Healthcare MSME team, ensuring effective resourcing, capability building, and collaboration across Branch and Digital channels.
• It partners with product and innovation teams to design sector-specific financial solutions, including tailored lending and payment tools.
• The role ensures full compliance with regulatory, operational, and risk management requirements within the Healthcare MSME portfolio.
• It monitors financial performance, customer satisfaction, and retention metrics to sustain growth and strengthen the Healthcare MSME value proposition

DAILY RESPONSIBILITIES: