Job Description
Essential Duties and Responsibilities:
1. Technical Implementation and Configuration:
? Lead the implementation, configuration, and customization of MS D365 CRM,
loyalty, and marketing automation platforms.
? Develop and maintain integrations between MS D365 CRM platform and other key
systems, including ERP, e-commerce platforms, and analytics tools.
2. Data Management and Quality Assurance:
? Oversee data migration processes, ensuring the integrity and accuracy of
customer data across systems.
? Implement ETL processes, API, and data quality assurance practices to ensure
seamless data flow between platforms.
3. System Performance and Issue Resolution:
? Troubleshoot and resolve issues related to platform performance, data integrity,
system errors, and user experience.
? Ensure that systems are running at optimal performance and provide timely
resolution to technic...
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