Senior Manager, Operations Performance Ecosystem

Work Location

Mississauga, Ontario, Canada

Hours

37.5

Line of Business

Personal & Commercial Banking

Pay Details

$115,600 - $163,200 CAD

Job Description

The Operations team is part of the Chief Operating Office, Canadian Personal Banking, and enhances and enriches how customers are supported by delivering specialized and advisory support. The Canadian Personal Banking Operations team is comprised of Lending, Credit Practice Management, Fulfillment, Banking Operations, Estates Services, and Production Support. We are currently looking to appoint a Senior Manager, Operations Performance Ecosystem, who will oversee planning and optimization of resource utilization in our operations teams, supporting reporting, insights, scorecards, capacity management, and planning. This role involves reviewing trends and analysis, presenting perspectives on how to optimize and adjust business rules or processes while impro...