Senior Manager, Performance Measurement

Overview

Standard Chartered Global Business Services (SCGS) is a shared‑services centre that delivers technology, software development, IT support, banking operations and customer care for Standard Chartered Bank. Established in 2001, SCGS employs more than 4,300 staff across Malaysia, India and China.

Strategy

Awareness and understanding of the Group’s business strategy and model appropriate to the role. Contribute towards the future strategic direction and process innovation and improvements of Securities Services by keeping abreast of changes in customer needs, technology and business environment and taking proactive steps to embrace and capitalize on these changes. The role requires extensive collaboration with regional and country functions such as Sales, Client Management, Technology, Product Management, and country operations when identifying opportunities for improvements, standardisation, enhancements and automation.

Business