Senior Manager, Sales Operations & Analytics

Role Summary

The Senior Manager, GCX Sales Operations is responsible for leading the analytics strategy, reporting infrastructure, and tooling ecosystem that supports GCX leadership and cross-functional partners. This role owns the design, development, and optimization of dashboards, operational tools, and data models that deliver visibility, insights, and decision support across Customer Success Managers (CSMs), Renewals organization, Technical Account Managers (TAM), Professional Services (PS), and Global Support teams. In this role, you will lead the analytics roadmap, run core operating cadences, and partner closely with Sales Ops, RevOps, FP&A, and IT to standardize business metrics, streamline data flows, and ensure GCX leaders have high-quality, actionable insights. The ideal candidate is a highly analytical leader with deep experience in Power BI, Salesforce, and enterprise data environments—capable of translating complex business questions into scalable rep...